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Return policy

  • According to CRPL you may exercise the right of refusal and withdraw from the Agreement unilaterally within 14 (fourteen) calendar days without paying any penalty, interest or compensation for loss.
  • The term allowed for the exercise of the right of refusal starts from the date of receipt by you of the crypto device or activation of Services.
  • You shall notify Latmail.eu of the exercise of the right of refusal in writing according to the Agreement.
  • The deadline is met if you notify Latmail.eu of the exercise of the right of refusal (in paper or electronic form) before the end of the specified term.
  • Sending a refusal to Latmail.eu within the specified term of 14 days from the date of receipt of the crypto device or activation of Services terminates the Agreement and releases you from any liabilities under the Agreement, except for the costs related to returning the crypto device to Latmail.eu.
  • In the event of exercise of the right of refusal you will be liable for the preservation of the quality and safety of the crypto device during the term of exercise of the right of refusal.
  • You will be obliged to return the crypto device to Latmail.eu within 7 (seven) days from the date of sending of a refusal in writing. Latmail.eu will be obliged to refund to you immediately but no later than within 30 days from receipt of a written refusal from you the amount of money paid until the date of termination of the Agreement. Latmail.eu is entitled not to refund the sum of money paid by you for the crypto device to you until you return the crypto device or if Latmail.eu finds upon receipt of the crypto device that it has been used or is not in a 100% saleable condition and appearance, in the original packaging. You will be liable for all damages to the crypto device which has occurred during return.
  • You forfeit the right of refusal if you have failed to notify Latmail.eu about the exercise of the right of refusal within 14 days from the date of receipt of the crypto device or activation of Services.
RIGHT OF RETURN OF THE GOODS
  • Your rights will be deemed to have been breached if:
    • No opportunity has been provided to receive full and complete information about the crypto device, Services or their price;
    • The crypto device or Services sold to you are unsafe or do not comply with the terms of the Agreement.
  • The crypto device or Services do not conform to the terms of the Agreement if:
    • They do not have the properties or are not furnished in accordance with the specifications provided by Latmail.eu at the time of signature of the Agreement or offer for sale;
    • Misleading, false information has been provided about them, or has not been provided at all, and the crypto device or Services cannot therefore be used for their intended purpose;
    • They have been damaged (the crypto device has escaped from the packaging intended for it, the internal or external packaging of the crypto device is visibly damaged).
  • If the crypto device or Services that do not comply with the terms of the Agreement has been sold to you, Latmail.eu does any of the following:
    • Replace the crypto device by similar or equivalent crypto device which would ensure conformity to the terms of the Agreement;
    • Cancel the Agreement and refund the sum of money paid for the crypto device or Services to you.
  • The crypto device replacement or it’s nonconformity to the terms of the Agreement is to be eliminated free of charge (including without refunding the costs of sending the crypto device and other expenses) and within a reasonable period of time.
  • If the non-conformity of the crypto device to the terms of the Agreement is insignificant and cannot materially affect yours ability to use the crypto device and Services, you cannot request Latmail.eu to cancel the Agreement and to refund the sum of money paid for the crypto device and Services.

Android app on Google Play      
  • Reliability Protection from unauthorized access
  • Safety Mailbox access is protected by hardware crypto device
  • Tranquillity E-mails are stored on protected servers
  • Capacity Mailbox has 2GB disk space
  • Usability Easy to use on PC's and mobiles